Activities

Activities allow you to track the time spent by agents on tasks other than phone calls.

Fields

class Activity

id: integer: The activity’s unique ID.

name: string: The name of the activity.

API

GET /j/activities

Retrieves the list of activities.

Example request:

GET /j/activities HTTP/1.1
Authorization: Bearer 0a1b2c3d4e5f

Example response:

HTTP/1.1 200 OK
Content-Type: application/json

[
   {
      "id": 1,
      "name": "First activity"
   },
   {
      "id": 2,
      "name": "Second activity"
   }
]

Request Headers:

Authorization – OAuth token to authenticate

Response JSON Array of Objects:

id (integer) – The activity’s unique ID.
name (string) – The name of the activity.

Status Codes:

200 OK – no error
400 Bad Request – for instance a required field is missing
403 Forbidden – you tried to access a forbidden resource, check you provided a valid OAuth token