Spacivox is constantly being improved and all our customers have access to the latest features for free.
Predictive call dialer for your outgoing call campaigns.
Spacivox can handle both your incoming and outgoing calls at the same time.
Send SMS to contacts which are unreachable, or create bulk SMS campaigns.
Voicemails are automatically detected and you can specify a message to be sent when a voicemail is encountered. This saves a significant amount of time for your agents.
Spacivox allows you to have as many teams as you like and each team can be configured independently.
Simply create as many campaigns as you want for each team. Spacivox will automatically take care of scheduling all your calls.
Visualise your call center's call handling in realtime and track your agents' efficiency. Spacivox also allows you to listen to ongoing calls in order to improve your call quality.
Spacivox provides you with powerful tools to analyse your campaigns' performance. You can use Spacivox's detailed statistics to make sure your performance keeps improving.
Integrate call and SMS handling capabilities right into your Customer Relationship Management (CRM), using the Spacivox REST API.